Shipping Policy – Zelyan

Shipping Policy

At Zelyan, we ensure your orders arrive quickly and reliably.
Free UK shipping dispatched from our UK warehouse. Estimated delivery: 3–5 business days.

Last updated: March 2026
Free UK Shipping
1–2 Business Days Processing
3–5 Business Days Delivery
Tracking Included
01

Processing Time

Fast and secure order handling.

  • All orders are processed within 1–2 business days of being placed.
  • Once dispatched, you will receive a confirmation email with full details.
  • Orders placed on weekends or UK public holidays will be processed the next business day.
02

Delivery Times

Reliable UK domestic delivery.

  • Estimated delivery within the UK: 3–5 business days from dispatch.
  • Delivery times may vary during peak periods or public holidays.
  • We will notify you promptly if any delays are anticipated.
03

Shipping Costs

Transparent and straightforward.

  • Shipping within the United Kingdom is free of charge on all orders.
  • All prices include UK VAT where applicable.
04

Shipping Carriers

Trusted delivery partners.

  • We work with reputable UK carriers to ensure safe and timely delivery.
  • Your tracking number will be sent to you by email once your order has been dispatched.
05

Order Tracking

Stay informed at every step.

  • You will receive a dispatch confirmation email containing your tracking number.
  • You can track the status of your delivery online at any time using the link provided.
06

International Shipping

Worldwide delivery available.

  • We ship internationally beyond the UK.
  • Delivery times and costs vary by destination and will be displayed clearly during the checkout process.
Important
In the event of a shipping delay or lost parcel, please contact our customer service team at support@zelyan.store. In the rare case that a parcel is lost, we will work with the carrier to find a resolution as quickly as possible.

Have a Question?

Our customer service team is happy to help. We aim to respond within 1–2 business days.

Email: support@zelyan.store Address: 98 Heene Rd, Worthing, England, BN11 3RE, United Kingdom