Privacy Policy

The data controller responsible for the collection, processing, and use of your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 is:

We collect personal data when you:

• Visit our website
• Register for an account
• Place an order
• Contact us (e.g. by email or via our contact form)

The data we collect may include:

• Name, address, phone number, and email address
• Payment and transaction information
• Device information and IP address (when visiting our website)
• Order history and preferences

Under UK GDPR, we process your personal data on the following legal bases:

• Contract performance – to process and fulfil your orders
• Legal obligation – to comply with applicable laws and regulations
• Legitimate interests – to improve our website and services
• Consent – where you have given us explicit permission (e.g. for marketing communications)

We process your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating with you regarding your orders or enquiries
• Improving our website and services
• Processing payments securely
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring the security of our platform

Your data will not be sold or shared with third parties for their own marketing purposes. We may share your data with trusted third parties solely to fulfil our contractual obligations, including:

• Delivery and logistics providers, to ship your order
• Payment processors, to handle your transaction securely
• Legal and regulatory authorities, where required by law

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in compliance with UK GDPR.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. For example, transaction records may be retained for up to 7 years for tax and accounting purposes.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Under UK data protection law, you have the following rights:

To exercise any of these rights, please contact us at support@zelyan.store. We will respond within 30 days.

Our website uses cookies to enhance your browsing experience and provide certain features. Cookies are small text files stored on your device. We use:

• Essential cookies – required for the website to function correctly
• Analytics cookies – to understand how visitors use our site (only with your consent)
• Marketing cookies – to deliver relevant advertisements (only with your consent)

You can manage or disable cookies in your browser settings at any time. Disabling non-essential cookies will not affect your ability to use our website. For more information, please refer to our Cookie Policy.

We will only send you marketing communications if you have provided explicit consent. You may withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at support@zelyan.store.

We reserve the right to update this Privacy Policy periodically to reflect changes in legal requirements or our services. We encourage you to review this page regularly. Any significant changes will be communicated to you directly where required by law. The current version always applies.